| Radius | 5 miles | 10 miles | 20 miles | 30 miles | 50 miles |
|---|
| Location | Title | Company | Pay | Date |
|---|---|---|---|---|
|
|
||||
|
US ND Fargo |
Customer Service Rep - Fargo, ND |
Labor Ready | $9.00 - $11.00/Hour | 7/27 |
| Details: Are you searching for career growth in an exciting industry? Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service. This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles! With Labor Ready, the possibilities are endless. The expected work schedule for this position is Monday-Friday, 8am-5pm and some weekends. Schedule is subject to change.Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits. Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets.Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer. We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test.  If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act. | ||||
|
|
||||
|
US ND Fargo |
Customer Care Professional - Sonic |
SEI LLC | 7/27 | |
| Details: Helpdesk technician needed to answer inbound calls, troubleshooting hardware and software issues. Availability to work anywhere from 6 am until 1 am and on weekends. Good customer service skills, hardware and software knowledge, dependable, responsible, fast learner, and positive attitude needed.   Customer Care Professional  Position Overview With the direction & support of the Customer Care Supervisor or Lead Supervisor, the Customer Care Professional is accountable for customer satisfaction and the overall performance adherence for retail clients. The Customer Care Professional will work closely with her/his peers as well as colleagues across teams and the Customer Care Supervisor or Lead Supervisor, to ensure appropriate service delivery.  Duties and Accountability 1.     Customer Service & Satisfactiona.     Treat all customers with politeness and courtesyb.     Identify and be responsive to each customer’s individual needsc.     Build positive and professional relationships with each customerd.     Keep customers informed of their request status based on their individual needse.     Meet commitments to customers in a timely mannerf.       Maintain a measured Customer Satisfaction score equal to or greater than what is outlined in the client contract                                                  i.     Refer to Client SLA documentation for specific measurement criteria                                                ii.     Refer to Customer Satisfaction Survey for measured criteria 2.     Call Handlinga.     Greet customers with a friendly and positive tone of voiceb.     Gather all required client specific information based on type of request                                                  i.     Refer to client documentation for specific information details for each type of request or incidentc.     Listen to customers without interrupting and ask questions to clarify your understanding of the requestd.     Troubleshoot as appropriate; educate the customer on troubleshooting steps taken, and if unable to resolve, clearly explain expectations on how case will be handlede.     Meet or exceed all client related phone SLA measurements                                                  i.     Refer to client SLA documentation for specific measurement criteria  3.     Case Managementa.     Document required client specific information based on type of request                                                  i.     Refer to client documentation for specific information details for each type of requestb.     Accurately choose required case information critical to reporting c.     Escalate cases which cannot be resolved to the appropriate escalation group based on case details                                                  i.     Refer to client escalation procedures that identify which issues fall under each escalation group 4.     Resolution Managementa.     Accurately choose correct resolutions based on specific customer requests and detail gained from following troubleshooting stepsb.     Utilize knowledge base tools provided for finding resolutions and contribute personal knowledge to the development of those toolsc.     Meet or exceed all case resolution SLA’s (ex First Call, First Contact, and First Level Resolution) percentages as outlined in client SLA measurements                                                  i.     Refer to client SLA documentation for specific measurement criteria 5.     Case Ownershipa.     Actively follow up with escalation points on cases to gain a better understanding and find resolution for the customers                                                  i.     Refer to client documentation for specific follow up proceduresb.     Actively inform customers of the status of their issues based on their individual needs 6.     Teamworka.     Effectively contribute to meeting or exceeding overall client SLA measurements                                                  i.     Refer to client SLA document for specific measurement criteriab.     Work closely with other team members to ensure phone coverage at all timesc.     Actively work with other team members to improve communications and team continuityd.     Inform others within your team on troubleshooting steps, resolutions, or any other information identified as beneficial to improve SEI’s servicee.     Maintain a positive team attitude and build good working relationships with others on your team 7.     Self Improvementa.     Actively work to increase knowledge in the following areas:                                                  i.     Customer service and satisfaction                                                ii.     Help desk terminology and best practices                                               iii.     General PC troubleshooting, configuration, and operation                                              iv.     Client specific applications troubleshooting, configuration, and operation                                                v.     SEI’s business practices and service offeringsb.     Work with Customer Care Supervisor, Lead Supervisor or Customer Care Manager to set goals on the above areas and work out a plan for improvementc.     Meet and/or exceed target scores for knowledge tests as administered by the Customer Care Supervisor, Lead Supervisor or Customer Care Manager 8.     Special Projectsa.     Actively work on projects assigned by the Customer Care Supervisor,  Lead Supervisor or Customer Care Manager   Knowledge, Skills and Ability Help desk/call center experienceStrong customer service/telephone skillsAbility to multi-taskAbility to work in a fast paced environmentClient/customer-centric focusExcellent interpersonal skills - approachableAbility to communicate effectively and timelyReliable and punctualTechnical aptitude         Measures of Effectiveness  SLA adherenceCustomer satisfaction (internal and external customers)Consistent, thorough and accurate documentationPerformance against individual and team performance targetsEffective utilization of internal systems/tools, processes and proceduresStrong knowledge and comprehension of client, product and processes    Education and Experience  Bachelor’s degree or equivalent life/work experienceOne to two years related job experience  ~cb | ||||
|
|
||||
|
US ND Grand Forks |
Customer Service openings in Grand Forks, North Dakota |
Kmart Corporation | 7/22 | |
| Details: Receiving AssociateSales Associate (Commissioned)Cashier | ||||
|
|
||||
|
US ND Grand Forks |
Guest Services Associate |
Gordmans | 7/22 | |
| Details: Guest Services Associate- Part-Time and Seasonal Our unique retail concept offers famous brand merchandise at 60% off department store prices every day. Our stores offer a fun, entertaining atmosphere with an emphasis on merchandise presentation and outstanding service. We currently have 68 stores in 16 Midwestern states. We are looking for applicants who are aggressive, organized, able to handle multiple tasks simultaneously and enjoy having fun while generating outstanding results. The energetic and enthusiastic person who fills this position must possess the ability to obtain results and most importantly, have the ability to delight guests and develop outstanding guest service qualities in other team members. We offer a competitive wage, comprehensive benefit plan, including paid vacations and holidays, paid sick time and a 20% merchandise discount. Explore this excellent opportunity by applying in person today. Gordmans EOE Pre-employment credit and criminal history background checks will be required | ||||
|
|
||||
|
US MN East Grand Forks |
MEDICAL ADMINISTRATIVE ASSISTANT | Training Available |
Medical Careers Direct | 7/6 | |
| Details: Are you a kind and compassionate person looking for a career in the medical field? Start your career as a medical admin assistant today! Medical admin assistants work with doctors, nurses and other hospital staff to care for patients. Medical admin assistants often have more managerial duties than medical assistants. Medical Admin Assistants:Document patient recordsProcess insurance formsSchedule admissions for the hospital and laboratoriesWhat are you waiting for? Be on your way to a rewarding career in the medical field as a medical admin assistant! Apply today! | ||||
|
|
||||
|
US Nationwide |
Interpreter / Translator |
U.S. Army | 7/2 | |
| Details: There is a unique opportunity to serve in the United States Army Reserve as an Interpreter / Translator as part of a program. Through this program the Army hopes to gain Middle-Eastern language speakers to help with rebuilding efforts. This position requires an eight-year military service obligation in the U.S. Army Individual Ready Reserve. Although you will be in the Reserves, you may be called upon to serve on active duty as determined by the needs of the Army. You may also be eligible for a $10,000 enlistment bonus.Training Job training for an Interpreter / Translator requires you to demonstrate proficiency of the English language at the Defense Language Institute, English Language Center. The length of your stay will depend on the level of your English language proficiency. Once you have successfully completed this, you must attend and successfully complete nine weeks of Basic Combat Training (BCT) where you will learn the basic skills necessary to become a Soldier. Immediately following BCT you will attend Advanced Individual Training (AIT). While at AIT, you will learn the specific skills required to successfully perform your day to day duties as a Translator Aide. | ||||
|
|
||||
AdaMinnesota.com
HOTELS • REAL ESTATE • JOBS